Safety, Reporting & Blocking
How to report a Sclip, comment, product or user; block accounts; and understand moderation and admin review.
Last updated: September 6, 2026
Report content or a user
For an order problem, use the existing dispute or return control on the order screen. To report a Sclip, comment, product or user, email support@pretali.com with the content URL or ID, report reason, relevant screenshots, and whether anyone faces immediate danger. Never send passwords, OTPs or complete card details.
Product status: general in-app Report controls are planned but are not yet available.
Block a user
General in-app account blocking is planned but is not yet available. Until it launches, contact support with both account IDs and request interaction restriction. This does not cancel an active order; use order support for the transaction.
Moderation and admin review
Automated checks may assess policy, fraud and safety risk. Low-risk listings may publish automatically; flagged material is held or limited for trained administrator review. Automation assists but does not replace human decisions for material enforcement.
Appeals and emergencies
Reply to an enforcement notice or contact support with the affected ID and explanation. If anyone is in immediate danger, contact local emergency services first.